Solution of Issues for Uber | Paytm App In India

Solution of Issues for Uber | Paytm App In India


Using Uber on your Android or iPhone? Here’s everything you need to know about syncing a Paytm Wallet to your account, to Uber on, effortlessly.

Here’s how to link an existing Paytm wallet (or create a new one) in 5 simple steps:
1.  Fire up the Uber  App on your Android or Apple phone
2. Tap the profile icon on the top of the screen, then tap on ‘Payment’

3. Next, tap on the ‘Add New Card’ icon on top right. Then tap the “Add a Prepaid Wallet” button

4.  If you don’t already have a Paytm Wallet, we’ll create one for you in seconds. You will receive an OTP (One Time Password) via email and an SMS on your mobile number registered with Uber. Just punch the OTP in here, tap on Verify and your account will be magically linked.
Note: If your existing Paytm account has the same mobile number and email ID combination as your Uber account, you will receive the OTP via email and SMS too. If the combination isn’t the same, you will receive the OTP either via your email or mobile, depending on which of the two is already registered on Paytm.

5. Next, tap ‘Add Money’ top up your wallet balance. You can use your Debit card,  Credit card or even Net-banking - whichever’s most convenient for you!

Once you’ve topped up your Paytm Wallet, you’re ready to Uber!

‘I don’t see the Paytm option in my Uber App!’
No sweat! Just follow these simple steps:
  1. Sign out of your account, disable  WIFI and enable 3G on your Android/iOS device.
  2. Clear your device’s cache
  3. Ensure that your location is set to India.
  4. When you sign into your account on 3G,  you should see the ‘Add a Prepaid Wallet’ button!
‘How do I top up my Paytm Wallet?’
There are 3 ways to do this:
Adding money via the Uber App:
  1. Access the menu in-app, tap on ‘Payment’ and select your Paytm Wallet
  2. Tap on ‘Add money’; you can either punch in an amount or simply tap one of the options to pay with your credit card, debit card or net-banking account
Adding money online via
  1. Login using your Paytm username and password
  2. Click on your name and go to your Paytm Cash Wallet
  3. Click the ‘Add money to Wallet’ button to pay with your credit card, debit card or net-banking account
Adding money through the Paytm App:
  1. Download the Paytm app from your app store
  2. Login using your Paytm username and password
  3. On the bottom menu, tap on’ Wallet’ and then ‘Add Paytm Cash’
  4. Enter your top-up amount to pay with your credit card, debit card or net-banking account
‘But wait – I have credits! Why do I need to top up my wallet?’
You need to have a minimum balance of ₹ 200 before you take each ride, to ensure that if you run out of credits, we can bill it to your Paytm wallet. Makes sense? To top up, go to the payment tab in your app, click on your Paytm wallet and hit add money!
‘I’m unable to book a ride without clearing my outstanding balance! What should I do?’
All you need to do is top up your wallet, so that you have enough funds to clear your outstanding balance and take your next ride. To do this, click the ‘Person’ icon at the top of the screen and tap the ‘Payment’ tab:

Then, tap your Paytm wallet, click on ‘Add Money’ and follow the instructions.
‘Why isn’t my top-up balance syncing with my Uber app or the Paytm app?’
If you’re seeing this, write to us at with these details, so we can help you on priority. Send us a:
  1. Screenshot of the balance you see when you log into your Paytm account through the Paytm website/App (you may use your mobile number to sign in)
  2. Another screenshot of the balance that you see in the Uber app.
  3. Don’t forget to mention the date of your top up along with the amount you tried to add!
Why don’t I see the ‘Add a Prepaid Wallet’ button on my Windows phone ?
Write to us and  or submit a request and we’ll help you out!
HELP! I’m seeing an error that reads ‘…scan your card…’ or ‘…bank is having trouble processing your payment method…’!
Write to us and or submit a request and we’ll look into it right away!


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